International Customer Service Standard Webinar
CX SHOWCASE 2024
The Customer Service Institute of Australia in collaboration with Customer Science Group is proud to bring you the 2024 edition of CX Showcase.
CX Showcase is an opportunity to hear from organisations who have been recognised through the Australian Service Excellence Awards (ASEA) program about how they have overcome challenges and built and delivered exceptional customer experience.
This year's event is being held at 12 Micron in Barangaroo, Sydney and will be hosted by Michael Pope.
The event will include:
Full 'sit-down' breakfast
A series of speaker presentations
SPEAKERS FOR THE 2024 EVENT WILL BE ANNOUNCED IN DECEMBER 2023
Date: 21 March 2024
Time: 8.00am - 11.00am
Address: 12 Micron - Tower 1, Level 2/100 Barangaroo Ave, Barangaroo, Sydney NSW 2000
Tickets: CSIA Members $25 | Non-members $45
Creative Virtual is a global conversational-AI leader with two decades of experience and unmatched expertise. Our innovative virtual agent, chatbot, and live chat solutions bring together humans and AI to deliver seamless, personalised, and scalable digital support for customers and employees. Leading Australian organisations rely on our award-winning technology and expert Australian team to improve their support experience, reduce costs, increase sales, and build brand loyalty.
livepro’s premium knowledge management solution trusted globally by contact centers. Designed with agents in mind, livepro delivers quick and easy answers. livepro integrates into your existing toolkit. Reduce onboarding, AHT, improve compliance and customer satisfaction with the only knowledge management system that has COPC Inc. approved technology provider status.
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Secure your payments without compromising your customer experience.
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