The CCSL program is about equipping customer service leaders with practical tools and techniques to inspire and motivate their teams to deliver great customer experiences.
After completion of this workshop, participants will understand:
This program is designed for team leaders, supervisors or customer service managers who are responsible for the customer service performance of others.
|Date||Thursday, 11 April 2019|
|Delivery||Classroom - face to face|
|Group Size||15 - 20 participants|
|Duration||9am – 5pm|