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 Membership Benefits

 
(click here for details)
 
Associate member
  • Certificate of membership
  • Copy of the NEW 2007 Edition of the best selling book: "Customer Service Excellence" as soon as it is released
  • Subscription to Customer Service Excellence e-Magazine (12 issues per annum)
  • Recognition of member's professional standing through use of the CSIA's designatory post-nominal letters: ACSIA
  • Membership lapel badge
  • Discounts on training, events and functions
Member
  • Certificate of membership
  • Copy of the NEW 2007 Edition of the best selling book: "Customer Service Excellence" as soon as it is released
  • Subscription to Customer Service Excellence e-Magazine (12 issues per annum)
  • Recognition of member's professional standing through use of the CSIA's designatory post-nominal letters: MCSIA
  • Membership lapel badge
  • Discounts on training, events and functions
Fellow
  • Certificate of membership
  • Copy of the NEW 2007 Edition of the best selling book: "Customer Service Excellence" as soon as it is released
  • Subscription to Customer Service Excellence e-Magazine (12 issues per annum)
  • Recognition of member's professional standing through use of the CSIA's designatory post-nominal letters: FCSIA
  • Membership lapel badge
  • Discounts on training, events and functions
Corporate Member
  • 3 individual memberships as outlined above
  • 20% discount on each additional individual membership
  • Certificate proclaiming your organisation's membership
  • 1 day site visit, audit & certification to ICSS
    (extra days charged as required)
  • Complimentary Awards entry 
    (administration fee of $1000 payable for finalists)

There are three different categories of Corporate Membership with additional varying benefits:

Small Business (under 90 employees)

  • Training to the value of $1000

Medium Business (between 90 & 500 employees)

  • Training to the value of $2000

Large Business (over 500 employees)

  • Training to the value of $3000

  • 3 day site visit, audit & certification to ICSS
    (extra days charged as required)

Foundation member
  A special Foundation member package is available for $20,000 (including GST). This package includes all corporate member benefits plus additional opportunities for sponsorship and advertising of your organisation. Each Foundation Member package is individually tailored to suit your needs and you should contact the CSIA direct for more information regarding this opportunity.
 
 

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  This book proves that Australian organisations can deliver world class customer service...

 

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 Membership Fees

 Associate Member

 Annual Membership fee  $238.50
 GST $26.50

 Total fee:

$265.00

 Member/Fellow

 Annual Membership fee  $265.50
 GST $29.50

 Total fee:

$295.00

 Corporate Member

Small Business

 
 Annual Membership fee  $2000.00
 GST $200.00

 Total fee:

$2200.00

Medium  Business

 
 Annual Membership fee  $5000.00
 GST $500.00

 Total fee:

$5500.00

Large Business

 
 Annual Membership fee  $10000.00
 GST $1000.00

 Total fee:

$11000.00

 
 

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