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Membership Benefits
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(click here for details) |
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| Associate
member
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- Certificate of membership
- Copy of the NEW 2007 Edition of the best
selling book: "Customer Service Excellence" as
soon as it is released
- Subscription to Customer Service
Excellence e-Magazine (12 issues per annum)
- Recognition of member's professional
standing through use of the CSIA's designatory
post-nominal letters: ACSIA
- Membership lapel badge
- Discounts on training, events and
functions
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| Member
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- Certificate of membership
- Copy of the NEW 2007 Edition of the best
selling book: "Customer Service Excellence" as
soon as it is released
- Subscription to Customer Service
Excellence e-Magazine (12 issues per annum)
- Recognition of member's professional
standing through use of the CSIA's designatory
post-nominal letters: MCSIA
- Membership lapel badge
- Discounts on training, events and
functions
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| Fellow
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- Certificate of membership
- Copy of the NEW 2007 Edition of the best
selling book: "Customer Service Excellence" as
soon as it is released
- Subscription to Customer Service
Excellence e-Magazine (12 issues per annum)
- Recognition of member's professional
standing through use of the CSIA's designatory
post-nominal letters: FCSIA
- Membership lapel badge
- Discounts on training, events and
functions
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| Corporate
Member
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- 3 individual memberships as outlined
above
- 20% discount on each additional
individual membership
- Certificate proclaiming your
organisation's membership
- 1 day site visit, audit &
certification to ICSS
(extra days charged as required)
- Complimentary Awards entry
(administration fee of $1000
payable for finalists)
There are three different
categories of Corporate Membership with additional varying
benefits:
Small
Business (under 90 employees)
Medium
Business (between 90 & 500 employees)
Large
Business (over 500 employees)
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Training
to the value of $3000
-
3 day
site visit, audit & certification to ICSS
(extra days charged as required)
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| Foundation
member
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A special
Foundation member package is available for $20,000
(including GST). This package includes all corporate
member benefits plus additional opportunities for
sponsorship and advertising of your organisation. Each
Foundation Member package is individually tailored to
suit your needs and you should contact the CSIA direct
for more information regarding this opportunity. |
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Download
Membership
Applications
(PDF
format - less than 1 min @ 28.8 Kbps)
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Tip: Right-click
the mouse on the PDF icon and select Save Target
As... (Internet Explorer) OR Save Link As...
(Netscape Navigator)
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This book
proves that Australian organisations can deliver
world class customer service...
Read more... |
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Membership Fees
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Associate
Member
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| Annual Membership fee |
$238.50 |
| GST |
$26.50 |
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Total
fee:
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$265.00
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Member/Fellow
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| Annual Membership fee |
$265.50 |
| GST |
$29.50 |
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Total
fee:
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$295.00
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Corporate
Member
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Small
Business |
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| Annual Membership fee |
$2000.00 |
| GST |
$200.00 |
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Total
fee:
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$2200.00
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Medium
Business |
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| Annual Membership fee |
$5000.00 |
| GST |
$500.00 |
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Total
fee:
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$5500.00
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Large
Business |
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| Annual Membership fee |
$10000.00 |
| GST |
$1000.00 |
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Total
fee:
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$11000.00
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