Find out what’s happening at CSIA.
Explore the latest research and best practice in customer service.
CSIA is working with EY Sweeney to understand the state of customer experience in Australia. Adopting both a consumer and business lens, the results of this research are coming soon to our members.
CSIA is seeking experts in the customer service and CX space to contribute to the latest research exploring what drives great customer experiences. Call 1300 912 700 to find out more.