|
|
Award Categories
|
|
|
|
ENTERPRISE
|
|
|
|
|
|
|
|
Local Government
|
|
|
|
State or Federal Government
|
|
|
|
Not-for-Profit
|
|
|
|
Small Business
Organisations with a full-time workforce of less than 90 people
|
|
|
|
Medium Business or Division
Organisations with a full-time workforce of between 90 and 500 people
|
|
|
|
Large Business
Organisations with a full-time workforce of over 500 people
|
|
|
|
Division of a
Large Business |
|
|
|
Service in a
Contact Centre
This award recognises high
standards of customer care and support within call
centres of any size, through a well managed and
motivated staff.
|
|
|
|
Service Excellence in a Help Desk |
|
|
|
Franchise Group |
|
|
|
Service or Customer Charter
This award recognises the importance of
high quality customer charters in private and public
organisations.
|
|
|
(Note: Finalists will be charged site visit fees of
up to $3,300 inclusive of GST in 2009/10).
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
