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Award Categories
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ENTERPRISE
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Local Government
(50% discount on site visit fees)
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State or Federal Government
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Not-for-Profit
(50% discount on site visit fees)
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Small Business
Organisations with a full-time workforce of less than 90 people
(50% discount on site visit fees)
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Medium Business or Division
Organisations with a full-time workforce of between 90 and 500 people
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Large Business
Organisations with a full-time workforce of over 500 people
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Division of a
Large Business |
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Service in a
Contact Centre
This award recognises high
standards of customer care and support within call
centres of any size, through a well managed and
motivated staff.
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Service Excellence in a Help Desk |
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Franchise Group |
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Service or Customer Charter
This award recognises the importance of
high quality customer charters in private and public
organisations.
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(Note: Finalists will be charged site visit fees of
$2,200 inclusive of GST).
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Please note that organisations certified to
ICSS will receive complimentary entry to the
Awards in the year they are certified.
All finalists will be charged a $2,200
(inc GST) judging and site visit fee.
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