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Please provide the following contact information to register your interest in CSIA training and employment opportunities.

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This year, in an initiative announced during National Customer Service Week 2008, the Customer Service Institute of Australia is working with its members - some of Australia’s largest companies - to provide a structure for up and coming customer service professionals to gain the work experience and training they need to become Certified Customer Service Managers.

The Customer Service Institute of Australia has worked with leading organisations to develop a training, assessment and certification program leading to a Diploma of Business for Customer Service Managers and Australia's only formal and nationally recognised "Certified Customer Service Manager" designation.’ Accepted candidates will receive a full-time role in customer service and CSIA will provide each student with over $15,000 of training free of charge.

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Education standards have to be global so graduates are recognised internationally.  Our program meets international criteria and is nationally recognised under the Australian Qualifications Framework.  We are developing the Chief Customer Officers of the future and Australian talent will be sought around the world from Dubai to Shanghai, from New York to New Delhi.

 

2008 Customer Service Week Media Release

 

 

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Revised: October 05, 2008