Individual Categories & Nomination Fees

Individual Awards

Recognise Your Exceptional Customer Service Professionals and their leaders

Australia’s unsung heroes deliver outstanding service every day. The individual categories of the Australian Service Excellence Awards recognise the extraordinary effort ad commitment to service excellence required from CEOs, managers and customer facing individuals to deliver an exceptional signature service experience consistently.

Reward the people in your organisation responsible for driving customer advocacy,retention and sales through service excellence, nominate them for their industry’shighest recognition.

Customer Service Manager of the Year

This award recognises outstanding achievement in a customer service management role, and outstanding ability in managing, developing, training and motivating customer service staff. Positions include group managers, branch managers, or divisional managers.

Customer Service Professional of the Year

This award recognises high standards of customer service within an organisation through the applicant’s personal dealings with customers and by contributing to the overall customer service policy through their involvement in communications, problem solving and innovation.

Customer Service Executive of the Year

This award recognises outstanding achievement in a strategic customer service leadership role, and outstanding ability in managing an organisations’ customer service operations. Positions include group customer service managers, chief customer officers and divisional heads.

Customer Service CEO of the Year

This award recognises an Australian CEO whose professionalism and commitment to Customer Service resonates throughout their organisation making them an ideal role model for the customer service profession. The nomination fee for each Individual Award is $60 (plus GST).