Customer Service Institute of Australia - dedicated to Australian Customer Service Training, Certification and Awards.

ORGANISATION CATEGORIES & AWARD SITE VISIT FEES

Organisation Award Categories

Organisation

Local Government
State or Federal Government
Not-for-Profit

Small Business
Organisations with a full-time workforce of less than 90 people

Medium Business or Division
Organisations with a full-time workforce of between 90 and 500 people

Large Business
Organisations with a full-time workforce of over 500 people

Division of a Large Business

Service in a Contact Centre

This award recognises high standards of customer care and support within call centres of any size, through a well managed and motivated staff.

Excellence in a Service Desk

Franchise Group

Service or Customer Charter
This award recognises the importance of high quality customer charters in private and public organisations.

Site visit fees

Nominations into the Australian Service Excellence Awards are free. If you are selected as a Finalist Site judging Visit fees apply.

Site visit fees are $2000+GST per category.

For further information, please contact CSIA on 1300 912 700 or via e-mail to info@csia.com.au.