Events

Discover Australia’s most exceptional customer service stars at the Customer Service Institute of Australia’s Australian Service Excellence Awards.

The CSIA Australian Service Excellence Awards showcase achievement in Customer Service. Reaching the finals and winning an award illustrates  the high standards of management, training and commitment to excellence within those organisations.

This highly demanding area is arguably the critical success factor for many organisations. For this reason it is important that the Customer Service Profession has its own national awards to recognise, promote and reward excellence,  professionalism and outstanding achievement.  Customer Service Institute of Australia’s Australian Service Excellence Awards.

Location: Parkside Ballroom, Sydney Convention & Exhibition Centre, Darling Drive, Darling Harbour, Sydney NSW

When: Wednesday 26th October 2011 – 6:30pm

Function begins 6.30pm with Pre-dinner drinks until 7.00pm

Guest are requested to be seated by 7.00pm to begin the Awards Presentations.

Corporate Package: Book for 9 and receive 1 complimentary ticket.

Accommodation for those travelling to Sydney

For those members who are travelling interstate, we have managed to secure some great discounted hotel rates located in Darling Harbour, all within 5-10 minute walking distance from the Event. We have held a limited number of rooms Tuesday 25th October and Wednesday 26th October, 2011.

• The Park Royal Darling Harbour – 150 Day Street, Sydney NSW 2000. This is very close to the SCEC and we are pleased to advise that we have secured a Standard Cityscape room at $230.00 per night (room only). Please call Reservations (02) 9261 1188 or email reserve.prsyd@parkroyalhotels.com and advise you are booking a room which has been reserved for the guests and attendees with Customer Service Institute of Australia.

 

• The Novotel Darling Harbour –70 – 100 Murray Street Pyrmont NSW 2009 (5-10 minute walk to Sydney Exhibition Centre). As a very special rate to CSIA Members and Award attendees, The Novotel has discounted the room rates just for you! You will receive a 10% discount to our guests for $290 per night. To Book please phone reservations on (02) 9288 7180 or email h1181-re@accor.com quoting code “CSIA261011” and the night(s) you wish to book.

 

• Four Points by Sheraton –161 Sussex Street, Sydney, New South Wales 2000. This hotel is a short walk across Pyrmont Bridge Walkway – approximately 10 min walk. CSIA special rate secured the Event guests is $230 per night. To book please go online direct to Sheraton Four Points and open link Customer Service Institute of Australia
  OR copy and paste the following link into a web browser http://www.starwoodmeeting.com/StarGroupsWeb/res?id=1109065020&key=5F1B7

 

We’re looking forward to a great evening and very excited to have you join us and celebrate all your achievements in Customer Service Excellence!

If you have any questions please feel free to call us at CSIA 1300 912 700 and Brooke will be able to assist you.

Click here to download a form to register your attendance at the Awards Presentation Dinner.

Customer Service Week 2011 – 3 October 2011 – 7 October 2011

Customer Service Institute of Australia has been celebrating the Official National Customer Service Week for 9 years and during that time has been supported by some fantastic Australian organisations…NOW WE WANT TO GIVE SOMETHING SPECIAL BACK TO YOU!!!

Contact us at info@csia.com.au or on 1300 912 700 to find out how you can get involved and to request promotional material for your organisation.

Australia's Most Customer Focused Politician, the Hon. Joe Hockey MP was presented with his Award on Channel Seven's Sunrise.

Click for Media Release

Thanks for all your nominations!

For further information on any of the events please call CSIA on: 1300 912 700 or email info@csia.com.au.